Part Time Sales Supervisor at Michael Kors

Contact:
Ms. Barnes
Phone number +1-678-540-9270

Job Opportunity at Michael Kors in Cumberland Mall

Part Time
Posted Mon, Nov 22
Contact:
Ms. Barnes
Phone number +1-678-540-9270
  • ESSENTIAL JOB RESPONSIBILITIES

    • Meet personal and store sales goals

    • Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales

    • Utilize elevated levels of sales and service to maximize sales performance

    • Demonstrate an in-depth knowledge of the merchandise

    • After closing a sale, monitor all details including: shipping, alterations (if applicable), and special requests to ensure customer satisfaction

    • Ensure all sales related policies and procedures are maintained

    • Maintain a keen interest in the fashion industry and market trends

    CUSTOMER SERVICE

    • Support and encourage staff to provide the highest level of customer service

    • Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books

    • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

    • Assist sales associates with various customer service issues (i.e. dissatisfied customer, returns, defective merchandise)

    OPERATIONS

    • Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management

    • Assist in the training of sales staff in all areas of appropriate register usage and maintenance

    • Understand and properly execute all management register functions

    • Assist in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/receiving related paperwork

    • Participate in inventories